Privacy Policy

Here at THEKONCERT, we respect nothing more than your right to privacy and security while using our website or services. We understand that people need to trust in the website that they are interacting with, so we have made it our mission to ensure that our customers, visitors to our website can have total confidence while engaging with THEKONCERT.COM. We promise today, and forever, to treat the protection of your data, privacy and online security very seriously and we put this at the heart of everything we do.This privacy policy provides transparent information about the ways in which THEKONCERT.COM collects, uses, stores, shares or keeps personal information provided to our company by our customers or users who interact with our services. 

THEKONCERT.COM complies with our obligations under the Data Protection Act 1988 and Data Protection (Amendment) Act 2003, and the EU2016/679 General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications, EC Directive, Amendment Regulations 2011. By submitting your information and using our website or services, you consent to the collection, storage and processing of your information by us in the manner set out in this privacy policy.

Data Control:

For the purposes of the EU2016/679 General Data Protection Regulation (GDPR), the company that is ultimately responsible for the control of your data while using our services is THEKONCERT.COM. 

Information Collected:

There are 2 types of information that we collect from you, personal data, and non personal data.

Personal Data:

Personal Data is collected from you if you voluntarily submit it to THEKONCERT.COM. The provision of all personal information is voluntary, but some may be necessary in order to fully use our services, for example purchasing information that is required to complete a transaction. The types of personal data we collect are:

Name

Address

Email Address

Telephone number

IP address

Marketplace Buyer ID

This is information that you provide to us when you:

Place an order on our site

Browse our website

Populate your basket

Engage with us on social media, e.g. 'likes', 'tweets', 'shares', 'retweets', 'reposts'

Non Personal Data:

Non Personal Data is collected from you when you engage with our site. This is information about your visits and how you navigate through our website. Including, (but not limited to), your page views, the length of your visit, browser type, operating system, IP address and location. Although classified as personal data, we will not use your IP address to identify you personally. This information is used to help THEKONCERT.COM improve our website and to help ensure it is optimized best for your browser.

Information We Do Not Collect

Unnecessary data: THEKONCERT.COM will never, ever ask you for information that is not necessary. Our aim is to ensure you have the best experience possible on our site, without any compromise on your privacy or security.

Financial data: THEKONCERT.COM does not collect or store any sensitive payment information. To complete your financial transaction on our website, you will engage directly with our payment handlers.

Sensitive personal data: THEKONCERT.COM do not collect or store data of a highly sensitive nature. For example, we will not store your gender, marital status, personal group membership, political views, sexual orientation, religion, age, disability, or race.

Data relating to minors: THEKONCERT.COM website is not intended for children and we do not intentionally or knowingly solicit or collect personal information from individuals under the age of 18. THEKONCERT.COM website and or services are not permitted to be used by individuals under the age of 18.

How Your Data Is Used:

Personal Data

We will process any Personal Data you provide to us for the following purposes:

To conduct our business with you and activate your ability to use our services.

To provide you with the goods you have ordered.

To conduct financial transactions for goods you purchase from us.

To prevent fraudulent activity.

To personalise our site for you.

To send you business or transactional communications unrelated to marketing.

To send you the THEKONCERT.COM marketing communications only where you have subscribed to receive these.

To contact you, (if required), in connection with your order or to respond to any communications you might send to us via our regular communications channels or via social media.

To enable you to share content from our site to your social media accounts.

Non Personal Data

We use non personal data gathered from visitors to THEKONCERT.COM in an aggregate form and for statistical purposes to gain a better understanding of where our visitors come from, how they interact with our site, and to help us better design and organise our web site for ease of customer interaction.

Consent

Disclosure Of Information

Personal Data

We may disclose the data that you submit to THEKONCERT.COM:

For the purpose of completing an agreed transaction with you or to carry out the course of our business (e.g. nominated service providers e.g. delivery service providers or software service providers).

To legal enforcement authorities or legal representatives If we are required to do so by law or during the course of any legal proceedings.

To acquirers or any prospective acquirers of our business or of an asset of our business*

*We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of our Privacy Statement and provided that the third party only uses your Personal Data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

Non Personal Data:

We may provide non personal data to third parties, where such information is combined with similar information of other users of our web site. For example, we might inform third parties regarding the number of unique users who visit our web site, the demographic breakdown of our community users of our web site, or the activities that visitors to our web site engage in while on our web site. The third parties to whom we may provide this information may include potential or actual advertisers, providers of advertising services (including web site tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.

Retention Of Your Data

THEKONCERT.COM will retain your personal data for the minimum amount of time required in order to successfully carry out the specified purposes for collecting that data. Personal data will only be held for longer than necessary if we are required to retain this data by law or to facilitate any ongoing or prospective legal proceedings, or to assist in the prevention of fraud.

Security

THEKONCERT.COM understands that you're concerned about the security and privacy of your online transactions, and we take online security very seriously. Our site, THEKONCERT.COM is fully compliant with the requirements set out in the Payment Card Industry Data Security Standards version 2.0 (PCI DSS 2.0). We do not hold sensitive payment data when users interact with our site.

Secure Sockets Layer, or 'SSL', is the security technology used by THEKONCERT.COM for encrypting a link between a web server and a browser. All data passed between our web server and your browser remains completely private and secure. For example, using SSL, your computer and ours agree to transpose whatever we are sending into an unintelligible hash of characters. For example:

3048 0241 00C9 18FA CF8D EB2D EFD5 FD37 89B9 E069 EA97 FC20 5E35 F577 EE31 C4FB C6E4 4811 7D86 BC8F BAFA 362F 922B F01B 2F40 C744 2654 C0DD 2881 D673 CA2B 4003 C266 E2CD CB02 0301 0001

Through using SSL, we can ensure that your valuable personal data is fully encrypted when you interact with our site. Without this information on your computer or ours, no one can understand our encrypted communication. For your online safety, please expect anyone who communicates confidential information with you on the Internet to use encryption, the way we do. Whenever you communicate with us on secure sections of THEKONCERT.COM you'll notice that http:// is replaced by https:// , and look out for the padlock symbol.

To generate an encrypted SSL transmission, a web server requires an SSL Certificate. Checking a website's certificate is good practice that helps you avoid spoof websites, sometimes called 'phishing' sites. To check the certificate, click on the padlock. Your browser will show you the name of the owner of the certificate. This name should match the name of the website operator.

Our SSL certificates are issued by a leading certificate authority, GoDaddy. GoDaddy is Web Trust-compliant, meaning that their business practices and processes have been rigorously audited according to AICPA (American Institute of Certified Public Accountants) guidelines by an independent approved auditor (Ernst & Young). GoDaddy SSL certificates enable a high level of encryption, and they also confirm that a company is a legally accountable organization.

We are committed to protecting the privacy and security of the information that you provide to THEKONCERT.COM. We have put in place multiple technical and physical security measures in place to prevent any loss of security to your information. The collection, transmission and storage of information can never be guaranteed to be completely secure, however, we have taken steps to ensure that appropriate safeguards are in place to protect your information.

To receive a SSL Certificate from GoDaddy, we had to demonstrate to them that we are an existing business, along with our control over the domain you are visiting. When you shop online, you deserve to know who you are interacting with.

Seeing a site with a GoDaddy SSL Certificate, confirms two essential factors:

That you have a secure SSL (encrypted) link with this website.

That this website represents a real organization.

To find out more about SSL or GoDaddy, please visit www.GoDaddy.com

Updating, Verifying And Deleting Your Data

THEKONCERT.COM encourage all of our account holders to proactively keep their personal data and records up to date and current. 

Through our Privacy Policy, THEKONCERT.COM want to be as informative and as transparent as possible to ensure that you are aware of how seriously we treat your privacy and security while dealing with our business. If you have any questions on how we collect, retain and process your data, we would be happy to assist.

To access your personal information:

You may request that we provide you with a record of the personal data that we retain about you. To make a data access request, please email us. In the interest of Data Protection, THEKONCERT.COM will require you to validate your access request and provide evidence of your identity.will never hold unnecessary data for longer than required.We may not always be able to fully present what you have requested, for example if it would impact the duty of data protection or confidentiality we owe to other individuals, or if we are otherwise legally entitled to deal with the request in a different manner.

To correct / erase personal information:

You can request that THEKONCERT.COM corrects any information about you which is incorrect. Account.You can request that your information is erased, except for where we need to keep using your information to comply with our legal obligations, or where we need to use your information to establish, exercise or defend legal claims.

To restrict how we use personal information:

You may request that THEKONCERT.COM restricts the use of your personal data in certain circumstances, for example:

Where you think the information is inaccurate and it needs to be amended, updated or verified

To request us to transfer your information to another organisation.

You can request that we provide your personal data for transfer to the Data Protection Officer in another organisation in a structured, commonly used, machine readable format.

Amendments To Our Privacy Statement:

Any changes to this Web Site Privacy Policy will be posted on this web site so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Web Site Privacy Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.